We have a new return address & phone number
300 Thornburg Dr SE
Conover, NC 28613
you may email us at Laraine3@aol.com or use the contact form at the top of the website to contact us.
Our shopping cart is secure and hosted by Yahoo.com. We have a 30 day return policy* on most merchandise excluding Final sale items. . (* Also clearance sale items marked Final sale, such as Miraclesuits, Delta Burke, & other items clearly marked Final sale may not be returned or exchanged)Thank you for shopping with us. We have been a small business in the USA for over 34 years and online since May 2000. We had a small Geocities store before that for about 1 yr.
Shop online 24 hours. Our office is open at least 9-5 Est Mon thru Friday. But we answer emails 7 days a week. 9 am to Midnight.
Most orders ship the same or next business. We are part of Yahoo shopping and our shopping cart is secure. We do not sell, rent, or loan out our mailing lists or customers information.
We have been a respected and trusted retailer for years. Laraine's was opened by
Laraine in Fishermen's Village Punta Gorda, Fl in fall 1982. Laraine's Swimwear and Resortwear won many awards for being the best swim/resort shop in Charlotte County and Southwest Florida. All of our merchandise is new and purchased directly from the manufacturers. Laraine still owns and runs Laraine's along with a handful of trusted employees. She started a small website in the late 90's selling gifts online and on Ebay. In 2000 she opened this website and it has grown and now carries thousands of items online. In 2006 we closed our store and now sell only online. Previously Laraine also owned a plus size store and shoe store in Fishermen's village and a gift shop in Gatlinburg, Tennessee. She also ran Rainy's advertising and did TV and radio commercials for her businesses and others.
Laraine or staff answer emails 7 days a week. Please feel free to email us with your questions. We have a 30 day return policy on most merchandise most of the year. ( except clearance sale items marked Final sale, such as Miraclesuits, Delta Burke, & other items clearly marked Final sale which may not be returned or exchanged) We NEVER charge a restocking fee. We offer Fedex ground, Priority mail, 3 day, 2nd day, and overnight shipping. After your order has shipped most areas of the south and East will receive thier orders in 2-3 business days. Out west takes 4-5 business days. You will find if you call Miraclesuit, or Roxanne swimwear, and also Katherine's Collection more often then not they will tell you about our website.
New address is
300 Thornburg Dr SE
conover, NC 28613
Placing an online order. If the item will not go in the cart we are temporarily out of that size or item. Click on the link(words) below the item picture you are interested in. this will take you to a page with a description and order button. If needed choose your color and size then click order. This will take you to the shopping basket. Click on continue to shop more or click on checkout if your done. Then fill in all information. If you aren't comfortable using a credit card on line you may choose "Mail in a money order", paypal, or fax or call with a credit card number" I will email you instructions. Most important part of the order is the completion stage. After filling in all of your information go to the bottom of the page and click on submit. You will now see a copy of your order and an order number. Within 10 minutes you will get a confirmation email. If you do not get this email call or email us as your order did not go through or you entered your email address incorrectly.
SECURE SHOPPING ONLINE
YAHOO handles the security of this shopping site. They use industry-standard SSL encryption. When you enter your credit card number on the order form it is encrypted(scrambled) and then sent over the internet to me. It is decoded when it gets to me. I am personally handling all of the on-line orders at this end. We must have the correct address as it shows on your billing statement so we can verify the card for your and our protection.
We accept Master Card, Visa, Discover and American Express credit cards. We also accept paypal payments.
Also money orders and personel checks. Money orders must be received with in 7 days or we will cancel your order. We will ship items paid for by personal check after the check clears. Paypal must be received within 72 hours. We do not ship until we have payment. Sorry no COD's.
OTHER WAYS TO ORDER
Always include a phone number and an email address if possible no matter how you are ordering.
By faxSend the item number,quantity,size,your name,address,phone,email,credit card number and expiration date to .
By mail send a check, money order, cashiers check or credit card # plus all of the details to our Mooresville address. Please email me what you are ordering so I can hold it for you!!
We do not have a phone room staffed for phone orders. However my warehouse staff and I will happily accept your phone orders during our work hours. I have added more lines and if they are busy or we our out they wlll roll to voicemail. We don't want to miss you no matter when you call. Our new number after Wed. July 27th is 828-469-6433.
RETURN-exchange POLICY ONLY
Merchandise purchased may be returned for a full refund or exchange excluding shipping for 30 days-as long as it is unworn (trying on is fine) and in original, resellable, condition.
( except clearance sale items marked Final sale, such as Miraclesuits, Delta Burke, & other items clearly marked Final sale. These may not be returned or exchanged.)
Holiday decorations, ornaments, and clothing MUST be returned before Christmas. When returning to us we will use the postmark date not the arrival date on our end. We do not refund the cost of shipping in either direction. If exchanging you will be charged a shipping fee to send out the exchanged item. We will charge the credit card used on your original order or we will send you a paypal request when original items arrives. We ship exchanges the same day or next business day after original items arrives.
Clothing/swimwear must have all tags and liners. Clothing/swimwear may not be returned if it has been worn, smells of cologne, is snagged, or is covered in powder. Please try on clothing and swimwear carefully as it will only be accepted for return if it is returned in the same condition it is sent to you in. Any gift item(s) that come in special boxes or packing must be returned in this same package.
WHEN WILL MY ITEM(S) BE SHIPPED?
I will be shipping all instock items as soon as possible usually the same or next business day.
We offer 3 day t.
2nd day and overnight shipping rates
2nd Day Air a $23.00 and up
Next Day is $35 and up. If express shipping is less then what the computer computes we refund it
2nd day and Next day goes out Monday thru Friday the day you order if we get the order by one EST. Heavy items may cost more if sent by Fedex and you will be contacted with price. Alaska and Hawaii cost extra and I'll email or call you amounts.
2nd day air Takes 2 business days. There is no delivery on Sat or Sunday.
All International orders are shipped via the US post office only. I am willing to ship to Canada, most of Europe, Bahamas, and Australia. international customer will be charged actual shipping charges. All other countries will be on a case by case basis. Email me and I will check on the rates. Any International shipments will be contacted by email with the shipping costs for approval before I ship if it is more then $15.00 for shipping or if you pay by paypal. Shipping will be added by us after you place the order and we have weighed it. We charge you only what the post office charges us. We ship Priority International mail or Express only. As of Feb 7th we will no longer ship first class mail due to a recent lost package.
Also we do not ship Nigeria or Africa. International orders will be shipped to the billing address of the credit card holder only. You may be charged customs on your end by your country. We have no control over that and we have no way of knowing how much the customs will be. It is illegal for us to mismark the prices in a package or mark it as a gift. We will not break this law so please do not ask.
Catalog or wholesale ordersI am sorry but we do not have a catalog. We are a retailer only and do not sell wholesale. We are not the manufacturer of any of the merchandise on these pages.